Shipping Policy

Thank you for choosing NAKED. We strive to offer a reliable shipping experience to our customers within the United States.

Order Processing

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). Once your order ships, you will receive a confirmation email containing your tracking details.

Shipping Time

Estimated delivery time is 7-12 business days. Please note that these timeframes are estimates and may fluctuate due to factors such as weather, carrier delays, or other unforeseen events.

Shipping Fees

Shipping charges are calculated and displayed at checkout based on your destination and selected shipping method.

Tracking Information

After your order is shipped, a tracking number will be emailed to you. Tracking information may take 24-48 hours to update from the carrier.

Return & Refund Policy

If you wish to return an item, please ensure the request is made within 14 days of receiving your order. Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect.

Refunds will be processed within 5-10 business days after the returned item is received and inspected.

Order Cancellations

Orders may be cancelled within 24 hours of placement. After this period, orders are typically processed and cannot be cancelled.

Additional Information

• Please double-check your shipping address before finalizing your purchase. We are not responsible for delays or losses due to incorrect address information.
• If you encounter any delays or issues with your shipment, please contact our customer support at thanhxuanconlai63217@gmail.com.